Front End & Cash Office Supervisor

Lowes Foods; Wilmington (NC); On-site; USD 30,000 - 42,000; Full time

Job summary

Lowes Foods in Wilmington, NC is seeking a Front End Supervisor to oversee checkout operations and ensure fast, friendly guest service. You will manage cash and invoices, prepare daily cash reports, and support cashier teams with training and compliance.

The role requires strong math, computer skills, and the ability to stand for long periods. Candidates must be 18+ and able to work with various tasks to maintain No Noticeable Wait policy.

Qualifications

• Friendly, outgoing personality.
• Ability to work well with others.
• Knowledge of front end operations.
• Ability to supervise people including training and development.
• Demonstrated ability to learn multiple tasks and technical requirements of the job.
• Effective communication and guest service skills.
• Must be at least 18 years old.
• Ability to stand for extended periods of time.
• Demonstrate successful use of math skills.
• Ability to work well with computers.

Responsibilities

• Sales, Cash and Invoice Accounting.
• Prepare weekly cash report and accompanying documentation.
• Maintain sales related information.
• Process invoices and transfers as assigned.
• Process beer/wine payments.
• Cash Related Activities.
• Prepare bank deposits according to policy.
• Handle and oversee activities to support cashier (retail verification, loans, pick-ups, etc.).
• Handle payroll check approval/cashing according to company policy.
• Ensure that an accurate daily cash count is completed.
• Process guest needs such as money orders, stamps, lottery tickets, etc.
• Process returned checks according to policy.
• Cash Office Security.
• Ensure the security of the cash office and store funds.
• Maintain accountability standards of cashier tills.
• Maintain supplies needed for front end and cash office.
• Cashier/Guest Service Clerk Performance Reports.
• Monitor and analyze the Operator Activity Report.
• Perform surprise cashier till audits, detail tape audits, and accuracy checks according to policy.
• Maintain daily front-end schedule to ensure proper guest service level throughout the day.
• Process guest orders as needed to ensure the No Noticeable Wait policy is followed and consistently implemented.
• Perform all other duties as assigned by management.

Skills

Friendly demeanor

Teamwork

Reading comprehension

Front-end operations knowledge

Supervisory skills

Multitasking

Communication and guest service

Age requirement 18+

Physical stamina

Computer skills

Job description

Lowes Foods in Wilmington, NC is seeking a Front End Supervisor to oversee checkout operations and ensure fast, friendly guest service. You will manage cash and invoices, prepare daily cash reports, and support cashier teams with training and compliance.

The role requires strong math, computer skills, and the ability to stand for long periods. Candidates must be 18+ and able to work with various tasks to maintain No Noticeable Wait policy.