Guest Service & Cash Office Lead

Lowes Foods, LLC; Morehead City (NC); On-site; USD 34,000 - 52,000; Full time

Job summary

Lowes Foods, LLC is seeking a Front-End Supervisor to oversee cashier operations and ensure fast, friendly checkout for guests. You will handle cash, invoices, and related reporting while supporting front-end staff and maintaining POS accuracy.

The role emphasizes supervision, training, and adherence to guest service standards, with daily cash handling and store policy compliance as core duties.

Qualifications

• Friendly, outgoing personality.
• Ability to work well with others.
• Ability to lift 25 lbs. occasionally and 15 lbs. constantly.
• Ability to read and understand information and direction.
• Knowledge of front end operations.
• Ability to supervise people including training and development.
• Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
• Effective communication and guest service skills.
• Must be at least 18 years old.
• Ability to stand for extended periods of time.
• Demonstrate successful use of math skills.
• Ability to work well with computers.

Responsibilities

• Supervise and provide guest with fastest, pleasant checkout experience.
• Perform cash and invoice accounting tasks.
• Prepare weekly cash reports and documentation.
• Maintain sales related information.
• Process invoices and transfers as assigned.
• Process beer/wine payments.
• Prepare bank deposits per policy.
• Oversee cashier support activities (retail verification, loans, pickups).
• Handle payroll check approval/cashing per policy.
• Ensure accurate daily cash count.
• Assist guests with money orders, stamps, lottery tickets, etc.
• Process returned checks per policy.
• Monitor Operator Activity Report and perform cashier audits.
• Maintain daily front-end schedule to ensure guest service levels.
• Process guest orders to enforce No Noticeable Wait policy.
• Perform other duties as assigned by management.

Skills

Friendly personality

Team player

Lift 25 lbs

Read & understand

Front-end operations

Supervisory experience

Multi-task learning

Communication skills

Age 18+

Stand for long periods

Math skills

Computer skills

Job description

Lowes Foods, LLC is seeking a Front-End Supervisor to oversee cashier operations and ensure fast, friendly checkout for guests. You will handle cash, invoices, and related reporting while supporting front-end staff and maintaining POS accuracy.

The role emphasizes supervision, training, and adherence to guest service standards, with daily cash handling and store policy compliance as core duties.