Cash Office & Guest Service Lead

Lowes Foods; Chapel Hill (NC); On-site; USD 42,000 - 54,000; Full time

Job summary

Lowes Foods is seeking a Supervisor for our front-end and guest service operations. The role emphasizes fast, friendly checkout, effective cash handling, and supervision of front-end staff.

You will ensure accuracy in cash handling, deposits, and daily reports while maintaining high guest service standards. The ideal candidate has strong communication skills, experience with front-end operations, and the ability to train others.

Qualifications

• Friendly, outgoing personality and ability to work with others.
• Ability to supervise people, including training and development.
• Knowledge of front-end operations and guest service standards.
• Effective communication and guest service skills.
• Ability to read and understand information and direction, and to perform math tasks.
• Must be at least 18 years old and able to stand for extended periods.

Responsibilities

• Supervise and provide fast, pleasant checkout experience per Guest Service Standards.
• Handle cash, invoice accounting, and weekly cash reports; process deposits and money orders.
• Process invoices and transfers; manage cash office security and tills.
• Maintain front-end schedule to ensure guest service levels.
• Assist guests with money orders, stamps, lottery tickets, and related services.
• Perform cash audits, till accuracy checks, and surprise audits.

Skills

Friendly personality

Team player

Communication skills

Guest service skills

Supervision/training

Front-end operations

Read and interpret information

Math skills

Stand for long periods

Computer literacy

Able to lift 25 lbs

Job description

Lowes Foods is seeking a Supervisor for our front-end and guest service operations. The role emphasizes fast, friendly checkout, effective cash handling, and supervision of front-end staff.

You will ensure accuracy in cash handling, deposits, and daily reports while maintaining high guest service standards. The ideal candidate has strong communication skills, experience with front-end operations, and the ability to train others.