Front End Associate: Cashier & Wine Expert

Total Wine & More; Fairview Heights (IL); On-site; USD 19,286 - 24,796; Full time

Benefits offered by this job

Paid Time Off (PTO)

Store discounts

Health care plans (medical, dental, a&

401(k)

HSA, FSA

Disability & life insurance

Paid parental leave

Pet insurance

College tuition assistance

Career development & product training

Consumer classes

More!

Job summary

Total Wine & More in Fairview Heights, IL, is seeking a personable cashier to deliver fast, friendly service at the front end. You will process transactions, answer questions, promote the loyalty program, and help customers find products.

The role may also involve as‑needed duties as a sales associate or stock associate to support store operations. Ideal candidates have 1–3 years in retail, comfort with POS systems, and the ability to work flexible hours, including evenings and weekends.

Qualifications

• High school diploma or equivalent preferred.
• 1‑3 years of work experience, 1+ years in a retail setting preferred.
• Familiarity with point‑of‑sale systems and inventory management software.
• Ability to work a flexible schedule as business requires, including evenings and weekends.

Responsibilities

• Process sales transactions accurately and efficiently, including identification verification, payment handling, answering inquiries, promoting loyalty program, and bagging product.
• Deliver exceptional service and a personalized experience by greeting customers, engaging to build relationships, and informing about products and services.
• Participate in wine, spirits, and beer training to build product knowledge.
• Maintain knowledge of advertisements, promotions, and loyalty programs.
• Maintain safety and cleanliness standards across the store.
• Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment.
• Complete cross‑functional responsibilities and other duties as assigned.

Skills

Customer service

Team player

POS systems

Inventory software

Education

High school diploma or equivalent

Tools

Point‑of‑sale systems

Inventory management software

Job description

Total Wine & More in Fairview Heights, IL, is seeking a personable cashier to deliver fast, friendly service at the front end. You will process transactions, answer questions, promote the loyalty program, and help customers find products.

The role may also involve as‑needed duties as a sales associate or stock associate to support store operations. Ideal candidates have 1–3 years in retail, comfort with POS systems, and the ability to work flexible hours, including evenings and weekends.