Front End Cashier & Wine Knowledge Pro

Illinois Fine Wine & Spirits LLC; Fairview Heights (IL); On-site; USD 21,903 - 30,665; Full time

Benefits offered by this job

Paid Time Off

Generous store discounts

Health-care plans

401(k) retirement benefits

Disability and life insurance

Pet insurance

Tuition assistance

Career development

Consumer classes

Job summary

Total Wine & More is seeking a Front End Team Member in Fairview Heights, IL to provide fast, friendly cashier service and assist as a sales associate as needed. The role emphasizes customer engagement, loyalty program promotion, and product knowledge through wine, spirits, and beer training.

Responsibilities include handling transactions, greeting customers, maintaining store cleanliness, and adhering to alcohol sale regulations.

Qualifications

• High school diploma or equivalent preferred.
• 1–3 years of general work experience; 1+ years in a retail setting preferred.
• Familiarity with point-of-sale systems and inventory management software.

Responsibilities

• Process sales transactions accurately and efficiently, including identification verification, payment handling, answering inquiries, promoting the loyalty program, and bagging product.
• Deliver exceptional service and a personalized experience by greeting customers, engaging to build relationships, and informing them about products and services.
• Participate in wine, spirits, and beer training to build product knowledge.
• Maintain knowledge of advertisements, promotions, and loyalty programs.
• Maintain safety and cleanliness standards across the store.
• Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment.
• Complete cross‑functional responsibilities and other duties as assigned.

Skills

Customer service

People skills

Communication

Education

High school diploma

Tools

POS systems

Inventory software

Job description

Total Wine & More is seeking a Front End Team Member in Fairview Heights, IL to provide fast, friendly cashier service and assist as a sales associate as needed. The role emphasizes customer engagement, loyalty program promotion, and product knowledge through wine, spirits, and beer training.

Responsibilities include handling transactions, greeting customers, maintaining store cleanliness, and adhering to alcohol sale regulations.