Front End Associate: Cashier & Customer Champion

Total-Wine-; Austin (TX); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

PTO

Store discounts

Health plans

401(k)

Tuition assistance

Parental leave

Pet insurance

Job summary

Total Wine & More in Austin, TX is hiring a Front End Team Member to serve customers quickly with a friendly greeting and accurate transactions. You may also perform roles as a sales associate or merchandiser, while reporting to store management.

Expect training on wine, beer, and spirits, promotions, and loyalty programs, with responsibilities spanning safety, compliance, and customer engagement. The role emphasizes flexible scheduling, team collaboration, and excellent service, with strong

Qualifications

• High school diploma or equivalent preferred.
• 1-3 years of work experience, 1+ years of retail preferred.
• Familiarity with point-of-sale systems and inventory management software.

Responsibilities

• Process sales transactions accurately and efficiently, including identification verification and payment handling.
• Deliver exceptional service and a personalized experience by greeting customers and informing about products.
• Participate in wine, spirits, and beer training to build product knowledge.
• Maintain knowledge of promotions and loyalty programs and advertise them to customers.
• Ensure compliance with alcohol sale laws and maintain a safe store environment.
• Support cross-functional duties as needed.

Skills

Customer service

POS system

Inventory software

Team player

Education

High school diploma or equivalent

Tools

POS systems

Inventory software

Job description

Total Wine & More in Austin, TX is hiring a Front End Team Member to serve customers quickly with a friendly greeting and accurate transactions. You may also perform roles as a sales associate or merchandiser, while reporting to store management.

Expect training on wine, beer, and spirits, promotions, and loyalty programs, with responsibilities spanning safety, compliance, and customer engagement. The role emphasizes flexible scheduling, team collaboration, and excellent service, with strong