Front End Specialist — Cashier & Guest Experience

Total Wine & More; Austin (TX); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Paid Time Off

Generous store discounts

Health care plans

401(k)

HSA / FSA

Disability & life insurance

Paid parental leave

Pet insurance

Tuition assistance

Career development & product training

Job summary

Total Wine & More in Austin, TX seeks a Front End role and Cashier to deliver fast, friendly service and handle transactions. You may also assist as a sales associate or merchandiser, reporting to store management. The role emphasizes product knowledge and adherence to regulations.

Ideal candidates bring a passion for customer service, 1–3 years retail exposure, and comfort with POS systems. Flexible scheduling, including evenings and weekends, is required. Benefits and training are provided.

Qualifications

• Passion for best-in-class customer service and a team-player mindset.
• 1–3 years of work experience; 1+ year in retail preferred.
• Familiarity with POS systems and inventory software; flexible scheduling.

Responsibilities

• Process sales transactions accurately and efficiently, including ID checks and payment handling.
• Greet customers, build relationships, and inform about products and services.
• Participate in wine, spirits, and beer training to build product knowledge.
• Maintain knowledge of ads, promotions, and loyalty programs.
• Ensure store safety, cleanliness, and compliance with alcohol laws.

Skills

Customer service

Team collaboration

Retail experience

Flexible scheduling

Education

High school diploma or equivalent

Tools

Point-of-sale (POS) systems

Inventory management software

Job description

Total Wine & More in Austin, TX seeks a Front End role and Cashier to deliver fast, friendly service and handle transactions. You may also assist as a sales associate or merchandiser, reporting to store management. The role emphasizes product knowledge and adherence to regulations.

Ideal candidates bring a passion for customer service, 1–3 years retail exposure, and comfort with POS systems. Flexible scheduling, including evenings and weekends, is required. Benefits and training are provided.