Front End Assistant Manager: Customer Service & Ops Lead

Food Lion; King George (VA); On-site; USD 50,000 - 70,000; Full time

Job summary

Food Lion is looking for a Retail Operations Manager in King George, Virginia. This role involves overseeing Front End operations, hiring and training associates, and ensuring an excellent customer service experience. Ideal candidates should have a high school diploma and a strong understanding of store operations, along with superior leadership and communication skills. The position requires maintaining safety standards and achieving brand-specific goals while providing an enthusiastic shopping experience.

Qualifications

• Ability to lead and manage a team effectively.
• Strong understanding of store operations and merchandising techniques.
• Excellent interpersonal and customer service skills.

Responsibilities

• Manage all Front End operations including Service Center and Self-Checkout.
• Hire, train, and develop associates.
• Support the achievement of budgeted financials and KPI metrics.

Skills

Team leadership

Customer service skills

Problem-solving

Communication skills

Organizational skills

Education

High school graduate or equivalent

Job description

Food Lion is looking for a Retail Operations Manager in King George, Virginia. This role involves overseeing Front End operations, hiring and training associates, and ensuring an excellent customer service experience. Ideal candidates should have a high school diploma and a strong understanding of store operations, along with superior leadership and communication skills. The position requires maintaining safety standards and achieving brand-specific goals while providing an enthusiastic shopping experience.