Front End Leader: Customer Service & Operations

Food Lion; Mechanicsville (VA); On-site; USD 17,000 - 21,000; Full time

Job summary

Food Lion in Mechanicsville, VA is seeking a Front End Associate to deliver fast, friendly service and support the Customer Service Manager in upholding front end standards. You will help drive sales through excellent service and a welcoming shopping experience.

Responsibilities include greeting customers, operating the register, maintaining a neat front-end area, and assisting with cashier duties while adhering to dress code and safety guidelines.

Qualifications

• High school graduate or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to perform the technical requirements of cashier and service center.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience.
• Greet each customer and uses his or her name whenever possible.
• Maintain knowledge of front end procedures including cash reports and deposits.
• Ensure front end area is neat and clean and front end operations function properly.
• Assist as sales associate or customer lead when needed to maintain service standards.

Skills

Effective communication

Customer service

Willingness to learn

Multitasking

Age requirements

Education

High school diploma or equivalent

Tools

Cashier system

Job description

Food Lion in Mechanicsville, VA is seeking a Front End Associate to deliver fast, friendly service and support the Customer Service Manager in upholding front end standards. You will help drive sales through excellent service and a welcoming shopping experience.

Responsibilities include greeting customers, operating the register, maintaining a neat front-end area, and assisting with cashier duties while adhering to dress code and safety guidelines.