Customer Service Floor Manager

Erewhon; Los Angeles (CA); On-site; USD 37,195 - 48,216; Full time

Benefits offered by this job

50% off organic meals daily

20% off in-store purchases

401(k) with 4% match

Paid vacation

Health benefits

Job summary

A health and wellness store in Los Angeles is seeking a dedicated Store Manager to lead store operations and enhance productivity. You will assist in hiring, drive community events to increase traffic, and ensure store standards are met. The ideal candidate will have 3-5 years in management, strong communication skills, and a knack for problem-solving. Join a dynamic team in an expanding company offering competitive pay and growth opportunities.

Qualifications

• 3-5 years of experience as a grocery assistant store manager or equivalent experience.
• Strong verbal and written communications skills.
• Excellent organizer and problem solver with strong project management skills.

Responsibilities

• Assist Store Director and Store Assistant Director in responsibility of the store.
• Forecast business, focusing on productivity to meet sales goals.
• Identify opportunities to drive traffic into the store through community events.
• Help identify training needs and provide ongoing training opportunities.
• Assist in hiring to the needs of the business.

Skills

Verbal communication

Written communication

Organizational skills

Problem solving

Project management

Interpersonal skills

Job description

Studio City, CA
$27 – $35 Hourly
Management

Join the movement! Erewhon Market is trailblazing in the health and wellness industry, and we’re rapidly expanding! Our culture comes from unstoppable leaders, inspiring staff, and the best food and wellness products on the planet. 10+ locations and growing.

What We Offer

• $27 – $35 / hour (based on experience)
• 50% off organic meals daily
• 20% off in-store purchases
• 401(k) with 4% match, paid vacation, health benefits and much more…
• Bonuses and sales rewards (for some departments)
• HUGE opportunities for career growth

What You Will Do

• Assist Store Director and Store Assistant Director in responsibility of the store.
• Forecast/reforecast business, focusing on productivity to meet sales goals.
• Identify opportunities to drive traffic into the store through community events (weddings, parties, etc.).
• Help Store Manager identify training needs and provide ongoing training opportunities to the team as needed.
• Assist in hiring to the needs of the business, actively recruiting to ensure open positions are filled quickly.
• Ensure company standards are met for store and associate appearance at all times.
• Plan, coordinate, and execute all Merchandise Calendar direction, campaigns, and sales promotions in a timely manner.
• Ensure all pricing, signage, and displays are correct at all times.
• Responsible for controlling inventory stock levels and reordering as necessary within budget.
• Enforce all company policies and procedures, including health, safety, and security.
• Manage and control shrink.
• Other duties as directed by upper management.

What You Will Bring

• 3-5 years of experience as a grocery assistant store manager or equivalent management experience.
• Strong verbal and written communications skills.
• Excellent organizer and problem solver with strong project management skills.
• Strong interpersonal skills to communicate with confidence to both internal and external customers.

Erewhon has many opportunities for career development and growth as we expand across Southern California with ten current stores (Beverly Hills, Calabasas, Culver City, Grove (Fairfax), Pasadena, Manhattan Beach, Santa Monica, Silver Lake, Studio City, and Venice) and a few more stores coming soon including West Hollywood!

Erewhon Market is an equal opportunity employer and we are committed to Equal Employment Opportunity regardless of race, color, national origin, gender, sexual orientation, age, religion, veteran status, disability, history of disability or perceived disability, and per the Fair Chance Ordinance will consider qualified applications with criminal histories in a manner consistent with the ordinance.

To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.

By applying, you agree to Erewhon's Notice of Collection policy and all its terms and conditions: https://www.erewhonmarket.com/notice_at_collection_applicant/