Front Desk & Welcoming Specialist - Healthcare Office

Nexus at Westmont; Westmont (IL); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Disability coverage

401(k) with company match

Paid time off

Tuition reimbursement

Career growth

Rewards & recognition

Appreciation events

Birthday celebrations

Team culture

Job summary

Nexus at Westmont is seeking a friendly Receptionist to be the first point of contact for residents, families, visitors, staff, and healthcare providers. You will support daily administrative operations while maintaining a welcoming, professional, and compassionate environment across the front desk.

In this role you will greet people, route calls, manage sign-in, and share information about services, visiting hours, and resident locations.

Qualifications

• High school diploma or equivalent preferred.
• Receptionist, customer service, or healthcare office experience is a plus.
• Strong communication and interpersonal skills.
• Basic computer and telephone system knowledge.

Responsibilities

• Greet and assist residents, visitors, vendors, and staff
• Answer and route incoming phone calls
• Manage front desk operations and visitor sign-in procedures
• Provide information about facility services, visiting hours, and resident locations

Skills

Customer service

Communication

Interpersonal skills

Telephone system

Basic computer skills

Education

High school diploma or equivalent

Job description

Nexus at Westmont is seeking a friendly Receptionist to be the first point of contact for residents, families, visitors, staff, and healthcare providers. You will support daily administrative operations while maintaining a welcoming, professional, and compassionate environment across the front desk.

In this role you will greet people, route calls, manage sign-in, and share information about services, visiting hours, and resident locations.