Front Desk Warehouse Admin & Customer Support

WSI (Warehouse Specialists, LLC); Carson (CA); On-site; USD 24,796 - 30,307; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Critical Illness Insurance

Accident Insurance

Flexible Spending Plan

401(k) Plan with employer match

Paid time off (PTO) and holidays

Disability Insurance (short/long-term)

Life Insurance

Employee Assistance Program

Clothing Allowance

Job summary

WSI (Warehouse Specialists, LLC) in Carson, CA is hiring a full-time Administrative Assistant/Window Clerk. Primary duties include handling customer service by phone, email, and at the service window, supporting warehouse staff and drivers, and reporting to the Warehouse Manager. Hours are Monday–Friday, 6:00 AM–1:30 PM.

This role requires excellent communication, attention to detail, and proficiency with Microsoft Office. Experience with WMS and SAP is preferred.

Qualifications

• Excellent, respectful communication skills with customers and employees
• Strong attention to detail
• Working knowledge of Microsoft Office, including Word and Excel
• Self-motivated and works well with limited direction

Responsibilities

• Answer phones, voicemails, and emails in a professional, prompt manner
• Have working knowledge of the company and customer computer systems
• Accurately and timely enter data as required
• Able to prioritize and balance multiple tasks at the same time
• Resolve discrepancies/provide update statuses with order documents and carrier assignments
• Willing to double-check orders on warehouse docks
• File paperwork in a timely manner
• Other duties may be assigned

Skills

Excellent communication

Attention to detail

Microsoft Office (Word, Excel)

Self-motivated

Tools

WMS

SAP

Microsoft Word

Microsoft Excel

Job description

WSI (Warehouse Specialists, LLC) in Carson, CA is hiring a full-time Administrative Assistant/Window Clerk. Primary duties include handling customer service by phone, email, and at the service window, supporting warehouse staff and drivers, and reporting to the Warehouse Manager. Hours are Monday–Friday, 6:00 AM–1:30 PM.

This role requires excellent communication, attention to detail, and proficiency with Microsoft Office. Experience with WMS and SAP is preferred.