Front Desk & Visitor Services Specialist

Life Care Centers of America; Federal Way (WA); On-site; USD 38,000 - 48,000; Full time

Job summary

Life Care Center of Federal Way is seeking a Receptionist to greet visitors, answer phones, and provide courteous administrative support in a post-acute care setting. The role emphasizes professional conduct, confidentiality, and adherence to Life Care standards.

Responsibilities include managing the front desk, coordinating with clinical and support teams, and ensuring smooth daily operations while maintaining a welcoming atmosphere for patients and families.

Qualifications

• High school diploma or equivalent required.
• Secretarial program or at least 6 months of clerical experience.
• Proficient with Microsoft Word, Excel, and email.

Responsibilities

• Serve as the first point of contact for guests and visitors in person and by phone.
• Operate the facility phone and paging system.
• Provide friendly, professional customer service to patients and visitors.
• Assist in the evacuation of patients.
• Maintain dependable, regular attendance and punctuality.
• Communicate effectively with interdisciplinary team.
• Read, write, speak, and understand English.
• Maintain confidentiality and professional relationships.

Skills

Customer service

Education

High School diploma or equivalent

Secretarial program or 6 months clerical experience

Tools

Microsoft Word

Microsoft Excel

Email

Job description

Life Care Center of Federal Way is seeking a Receptionist to greet visitors, answer phones, and provide courteous administrative support in a post-acute care setting. The role emphasizes professional conduct, confidentiality, and adherence to Life Care standards.

Responsibilities include managing the front desk, coordinating with clinical and support teams, and ensuring smooth daily operations while maintaining a welcoming atmosphere for patients and families.