Front Desk & Visitor Services Coordinator

Liberty University; Lynchburg (VA); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Tuition assistance

Job summary

Liberty University’s CASAS lobby seeks an Administrative Assistant for a full-time, twelve-month staff role in the College of Applied Studies & Academic Success. You will greet visitors, manage front desk operations, and coordinate with campus departments while supervising student workers.

Provide excellent customer service, handle calls and emails, and analyze front desk data to improve operations. Must work well under pressure and uphold LU policies.

Qualifications

• 2+ years administrative experience.
• Customer service skills.
• Detail-oriented with strong communication skills.
• Able to work collaboratively as a team member and cultivate positive relationships.
• Able to manage multiple tasks/deadlines in a fast-paced environment.

Responsibilities

• Greet visitors and assist at the CASAS lobby front desk.
• Manage Swiper check-in at the front desk.
• Coordinate with other university departments as needed.
• Answer calls and route to appropriate departments.
• Monitor CASAS emails and route messages accordingly.
• Analyze front desk data and summarize findings with insights.
• Supervise student workers and provide training.
• Schedule and oversee student worker hours.

Skills

Customer service

Detail oriented

Strong communication

Microsoft Office

Team collaboration

Multitasking

Tools

Microsoft Office

Job description

Liberty University’s CASAS lobby seeks an Administrative Assistant for a full-time, twelve-month staff role in the College of Applied Studies & Academic Success. You will greet visitors, manage front desk operations, and coordinate with campus departments while supervising student workers.

Provide excellent customer service, handle calls and emails, and analyze front desk data to improve operations. Must work well under pressure and uphold LU policies.