Front Desk & Visitor Services Coordinator

Paycom - ATS; Asheboro (NC); On-site; USD 18,000 - 20,000; Full time

Job summary

The Salvation Army in Asheboro, NC is seeking a front desk receptionist to provide courteous telephone support, greet visitors, and manage messages and donations. This role requires effective communication, accuracy in record-keeping, and the ability to sign in guests and issue badges.

Two years of relevant experience and a high school diploma are requested. The job focuses on clerical tasks, front-desk operations, and professional, courteous customer service in a lobby environment.

Qualifications

• High school diploma or GED required.
• Two years of progressively responsible experience in a role with telephone switchboard responsibilities.
• Any equivalent combination of training and experience which provides the necessary knowledge, skill, and abilities.

Responsibilities

• Answers the telephone and transfers calls to the appropriate destination; responds to callers questions and provides accurate information.
• Records accurate and complete messages; ensures the timely and accurate distribution of messages through telephone and/or E-mail.
• Receives, greets, and announces visitors in a courteous and tactful manner.
• Notifies proper individuals when visitors or clients have arrived; ensures that visitors and clients have signed-in and gives them a badge.
• Receives and prepares receipts for donations, packages, express mail, and items delivered to the lobby; notifies proper individuals of item arrival by telephone and delivers to the appropriate office.
• Makes various announcements over the intercom such as car lights being left on in the parking lot or announcements for donations.
• Maintains the neatness of the reception area.
• Performs other related work as required.

Skills

Telephone handling

Phone routing

Customer courtesy

Message taking

Sign-in management

Intercom announcements

Reception duties

Emergency response

Professional image

Attendance compliance

Education

High school diploma or GED

Two years of receptionist experience

Job description

The Salvation Army in Asheboro, NC is seeking a front desk receptionist to provide courteous telephone support, greet visitors, and manage messages and donations. This role requires effective communication, accuracy in record-keeping, and the ability to sign in guests and issue badges.

Two years of relevant experience and a high school diploma are requested. The job focuses on clerical tasks, front-desk operations, and professional, courteous customer service in a lobby environment.