Front Desk & Visitor Experience Specialist

Builders FirstSource, Inc.; Anchorage, Northern (AK, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Builders FirstSource, Inc. in Anchorage, AK is seeking a Receptionist to be the friendly first impression of our organization.

You will greet visitors, answer calls, route inquiries, and support daily office operations in a fast-paced environment. Responsibilities include managing a multi-line phone system, coordinating meeting spaces, distributing mail, maintaining supplies, and performing general clerical tasks with attention to detail and a customer-focused mindset.

Qualifications

• High school diploma or GED required.
• Previous clerical, administrative, receptionist, or customer service experience preferred.
• Strong verbal and written communication skills.
• Professional demeanor with excellent interpersonal skills.
• Ability to multitask and prioritize responsibilities in a busy office environment.
• Strong organizational skills and attention to detail.
• Proficiency with standard office equipment and basic computer applications.
• Ability to work independently while supporting a collaborative team environment.

Responsibilities

• Serve as the first point of contact for visitors and callers, providing exceptional customer service both in person and over the phone.
• Operate a multi-line phone system, answer incoming calls, determine caller needs, and direct calls to the appropriate department or team member.
• Take and distribute messages or transfer calls to voicemail when necessary.
• Provide information regarding the organization, including directions, contact information, and general inquiries.
• Welcome visitors, determine the purpose of their visit, and notify appropriate personnel of their arrival.
• Monitor visitor access and issue visitor passes as required.
• Coordinate and schedule conference rooms and meeting spaces.
• Receive, sort, distribute, and process incoming and outgoing mail and publications.
• Support office operations by maintaining fax equipment and assisting with document transmission and routing.
• Order, receive, and maintain office supplies to ensure the office remains well-stocked and organized.
• Complete various administrative and clerical tasks, including filing, photocopying, scanning, data entry, and special projects as assigned.

Skills

Customer service

Verbal communication

Written communication

Organizational skills

Multitasking

Independent work

Team collaboration

Education

High school diploma or GED

Tools

Fax machine

Multi-line phone system

Office software

Job description

Builders FirstSource, Inc. in Anchorage, AK is seeking a Receptionist to be the friendly first impression of our organization.

You will greet visitors, answer calls, route inquiries, and support daily office operations in a fast-paced environment. Responsibilities include managing a multi-line phone system, coordinating meeting spaces, distributing mail, maintaining supplies, and performing general clerical tasks with attention to detail and a customer-focused mindset.