Front Desk & Vehicle Auction Support Specialist

TEKsystems; Dundee Township (IL); On-site; USD 22,000 - 31,000; Full time

Job summary

TEKsystems in East Dundee, IL is seeking a reliable front desk and office support specialist to welcome customers, answer calls, and handle in-person inquiries. The role emphasizes strong communication, administrative accuracy, and the ability to manage multiple tasks across phone, email, and on-site interactions.

Experience in a dealership or service environment is a plus. This contract-to-hire position is fully onsite in East Dundee, pays $19 per hour, and offers potential long-term

Qualifications

• 2+ years of customer service experience (retail, office, dealership, banking, hospitality, etc.).
• Front desk, receptionist, office coordinator, administrative assistant, or similar experience
• Experience interacting with customers face-to-face
• Strong administrative and paperwork‑processing skills

Responsibilities

• Serve as the front desk point of contact for customers visiting the branch
• Answer incoming phone calls (approximately 30 calls per day)
• Provide customer support via phone, email, and in-person interactions
• Assist customers with questions, requests, and issue resolution
• Process orders, assignments, and information within internal IAA systems
• Enter and maintain customer and transaction records
• Complete administrative paperwork and documentation
• Assist with title‑related paperwork and auction‑day preparation
• Secure necessary approvals and process required documentation
• Perform filing, data entry, and general clerical duties
• Support other office functions and jump in where needed

Skills

Customer service

Front desk

Office coordination

Face-to-face interaction

Administrative skills

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

TEKsystems in East Dundee, IL is seeking a reliable front desk and office support specialist to welcome customers, answer calls, and handle in-person inquiries. The role emphasizes strong communication, administrative accuracy, and the ability to manage multiple tasks across phone, email, and on-site interactions.

Experience in a dealership or service environment is a plus. This contract-to-hire position is fully onsite in East Dundee, pays $19 per hour, and offers potential long-term