Front Desk & Valet Operations Lead

FirstService Residential; Florida; On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Full benefits package

401k with company match

Paid holidays

Job summary

FirstService Residential is seeking an Operations Coordinator to assist management in ensuring building operations, front desk, and valet run smoothly. The role includes coordinating valet requests, monitoring front desk efficiency, and conducting daily building inspections.

The position requires flexibility with a Friday to Monday 4:00 PM–12:00 AM schedule, strong customer service, and proficiency in Windows/MS Office. Benefits accompany a full-time role on site in Florida.

Qualifications

• High school diploma or equivalency.
• Hospitality and/or Security industry experience recommended.
• Excellent customer service skills.
• Strong organization, motivation, and interpersonal skills.
• Critical thinking, problem solving, judgment and decision-making abilities.
• Strong verbal and written communication skills.
• Detail oriented and strong organizational and multi-tasking skills.
• Ability to respond to emergencies and callouts in a timely manner.
• Strong proficiency in Windows and Microsoft Office, including Word, Excel, and Outlook; Internet research.

Responsibilities

• Coordinates daily requests for valet to ensure residents are served in a timely manner.
• Monitors front desk operations and recommends changes to enhance efficiency.
• Completes daily inspections of the building and maintains a log of items requiring improvement and/or maintenance.
• Monitors security cameras via a remote device and reports security issues immediately to management and/or appropriate personnel.
• Follows safety procedures and maintains a safe work environment.
• Other duties as required.
• Notify supervision of unusual equipment or operating problems and the need for additional material and supplies.
• May participate in meetings and work groups to integrate activities and communicate issues.

Skills

Customer service

Organization

Interpersonal skills

Critical thinking

Communication (verbal)

Communication (written)

multitasking

Emergency response

Teamwork

Self-driven

Education

High school diploma or equivalency

Tools

Windows & MS Office

Internet research

Job description

FirstService Residential is seeking an Operations Coordinator to assist management in ensuring building operations, front desk, and valet run smoothly. The role includes coordinating valet requests, monitoring front desk efficiency, and conducting daily building inspections.

The position requires flexibility with a Friday to Monday 4:00 PM–12:00 AM schedule, strong customer service, and proficiency in Windows/MS Office. Benefits accompany a full-time role on site in Florida.