Front Desk & Title Support Specialist

Title Financial Corp; Dillon (MT); On-site; USD 38,000 - 52,000; Full time

Job summary

Title Financial Corp. is seeking a Front Desk Coordinator / Title Assistant to greet clients, answer phones, manage title orders, and support title officers and escrow staff.

The role involves researching property information, handling documentation, and delivering professional customer service in a fast-paced office. The ideal candidate is friendly, polished, and professional in person and over the phone, with strong attention to detail and organizational skills.

Qualifications

• Must be at least 18 years of age.
• Must have a valid driver's license and the ability to pass an MVR and background check.
• High school diploma or equivalent.
• At least one year of relevant work experience.
• Prolonged periods of sitting at a desk and working on a computer.

Responsibilities

• Answer and route telephone calls professionally; gather relevant information to direct inquiries appropriately; take accurate messages.
• Greet clients courteously and direct them to the appropriate individual or department.
• Ensure the front office area is clean, organized, and welcoming at the start of each day.
• Accept earnest money and provide accurate receipts; deposit funds per company policy.
• Open and process new title orders by inputting data into the production system.
• Verify order information including legal descriptions, addresses, and buyer/seller data; obtain clarification from coworkers as needed.
• Ensure accurate and timely delivery of title orders.
• Research, create, and deliver property profile information such as chain of title, tax statements, assessments, plat maps, demographics, legal descriptions, and parcel numbers.
• Proofread documents for accuracy and completeness; identify and correct errors or omissions.
• Research and record documents; manage the recording process efficiently.
• Deliver documents to clients, banks, courthouses, or other locations as required.
• Respond to customer inquiries and resolve issues related to title clearance.
• Interpret and explain sections of the title report to customers.
• Verify legal descriptions by researching property, address, and ownership; may revise maps and plats.

Skills

Verbal communication

Written communication

Interpersonal skills

Organization

Time management

Analytical/problem solving

Learn new software

Driver's license

Education

High school diploma or equivalent

1 year of relevant work experience

Valid driver's license; ability to pass MVR/background check

Tools

Google Workspace

Microsoft Office

Job description

Title Financial Corp. is seeking a Front Desk Coordinator / Title Assistant to greet clients, answer phones, manage title orders, and support title officers and escrow staff.

The role involves researching property information, handling documentation, and delivering professional customer service in a fast-paced office. The ideal candidate is friendly, polished, and professional in person and over the phone, with strong attention to detail and organizational skills.