Front Desk & Telemedicine Coordinator

Stonebridge Behavioral Health; Lubbock (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401K/Retirement Plan

Health Insurance

Dental, Vision, and Life Insurance

Paid Time Off (PTO)

Profit Sharing

Flexible Scheduling

Job summary

Stonebridge Behavioral Health is seeking a Front Desk Admin to manage front office operations, support telemedicine, and assist with IVA ADHD assessments for pediatric patients. This role emphasizes professional, welcoming service and meticulous record handling in a fast-paced healthcare setting.

Responsibilities include greeting clients, scheduling visits, coordinating telehealth sessions, maintaining HIPAA-compliant records, and supporting clinicians.

Qualifications

• High school diploma or equivalent required; healthcare front desk experience preferred.
• Experience with telemedicine or virtual patient support is a plus.
• Strong customer service and communication skills are essential.

Responsibilities

• Greet visitors, answer calls, schedule appointments, and direct inquiries.
• Coordinate in-person and telemedicine visits with precision and politeness.
• Handle mail, emails, faxes, and maintain organized records.
• Ensure HIPAA compliance and protect patient confidentiality.
• Coordinate with staff to ensure smooth daily operations.
• Assist with IVA testing setup and patient check-ins as needed.

Skills

Customer service

Communication

Multitasking

Teamwork

Confidentiality

Education

High school diploma or equivalent

Tools

Scheduling software

EMR systems

Job description

Stonebridge Behavioral Health is seeking a Front Desk Admin to manage front office operations, support telemedicine, and assist with IVA ADHD assessments for pediatric patients. This role emphasizes professional, welcoming service and meticulous record handling in a fast-paced healthcare setting.

Responsibilities include greeting clients, scheduling visits, coordinating telehealth sessions, maintaining HIPAA-compliant records, and supporting clinicians.