Front Desk & Switchboard Specialist

Texas Health and Human Services; Corpus Christi (TX); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

100% paid employee health insurance

Defined benefit pension plan

Generous time off

Job summary

Texas Health and Human Services Commission (HHSC) in Corpus Christi, TX is hiring a Receptionist I for the Switchboard. The role involves answering phones, logging visitors, and assisting staff with information and directions. The position supports front desk operations and requires tact, discretion, and reliable attendance.

The team emphasizes patient- and staff-facing service, confidentiality, and coordination of daily administrative tasks in a state facility setting.

Qualifications

• Education equivalent to a high school degree or higher.
• At least one year of paid receptionist or clerical experience.

Responsibilities

• Answer phones and route calls to appropriate staff.
• Greet visitors and maintain visitor logs.
• Process mail and distribute documents.
• Provide information and directions to staff and visitors.
• Maintain a clean and welcoming front desk and lobby area.
• Protect confidentiality of patient census information and follow privacy laws.

Skills

Phone equipment

MS Office

Document organization

Multi-tasking

Customer communication

Written & spoken communication

Education

High school diploma or equivalent

Tools

PBX system

Office software

Job description

Texas Health and Human Services Commission (HHSC) in Corpus Christi, TX is hiring a Receptionist I for the Switchboard. The role involves answering phones, logging visitors, and assisting staff with information and directions. The position supports front desk operations and requires tact, discretion, and reliable attendance.

The team emphasizes patient- and staff-facing service, confidentiality, and coordination of daily administrative tasks in a state facility setting.