Regional Front Desk & Switchboard Specialist

Texas Health and Human Services; San Antonio (TX); On-site; USD 35,000 - 37,000; Full time

Job summary

Texas Health and Human Services Commission (HHSC) in San Antonio seeks a Regional Receptionist/Switchboard Operator to greet visitors, answer calls, and route inquiries. The role supports regional administration with clerical tasks and coordination of training rooms.

The position requires a high school diploma or GED and experience with Microsoft Office; telework is not available, and the job may involve light travel as needed.

Qualifications

• High School diploma or GED required.
• Experience in receptionist and telephone switchboard operations.
• Ability to communicate effectively in writing as demonstrated in the application.
• Experience using Microsoft Office Suite.

Responsibilities

• Answers, places and routes calls; greets clients and visitors.
• Directs callers to proper staff and notifies staff of arrivals.
• Performs administrative tasks and supports scheduling for regional headquarters.
• Sorts mail and assists with scheduling training rooms.

Skills

Office administration

Customer service

Microsoft Office

Multitasking

Communication skills

Phone etiquette

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

Texas Health and Human Services Commission (HHSC) in San Antonio seeks a Regional Receptionist/Switchboard Operator to greet visitors, answer calls, and route inquiries. The role supports regional administration with clerical tasks and coordination of training rooms.

The position requires a high school diploma or GED and experience with Microsoft Office; telework is not available, and the job may involve light travel as needed.