Front Desk & Switchboard Specialist

Health & Human Services Comm; Corpus Christi (TX); On-site; USD 28,000 - 38,000; Full time

Job summary

Health & Human Services Commission (HHSC) is seeking a Receptionist I to manage front desk operations at the Corpus Christi facility. You will answer phones, log visitors, route calls, and support confidentiality while assisting staff and guests in a busy state center environment.

The role requires a high school diploma or equivalent and 1 year of receptionist or clerical experience. Proficiency with Microsoft Office and strong communication are essential.

Qualifications

• Education equivalent to a high school degree or higher; OR at least one year of paid receptionist/clerical work.
• Proficiency with Microsoft Office Suite.
• Ability to answer phones, route calls, and maintain visitor logs with discretion.
• Strong communication skills, both oral and written.

Responsibilities

• Greet callers and visitors and route to appropriate staff.
• Maintain accurate phone and visitor logs and reports.
• Assist with mail and information distribution while safeguarding privacy.
• Provide maps and directions and support front desk operations.
• Support disaster response or COOP activities as needed.

Skills

Phone systems

MS Office

Document organization

Multiple priorities

Relationship building

Oral & written communication

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Health & Human Services Commission (HHSC) is seeking a Receptionist I to manage front desk operations at the Corpus Christi facility. You will answer phones, log visitors, route calls, and support confidentiality while assisting staff and guests in a busy state center environment.

The role requires a high school diploma or equivalent and 1 year of receptionist or clerical experience. Proficiency with Microsoft Office and strong communication are essential.