Front Desk Supervisor: VIP Guest Services Leader

Notre Dame International; Notre Dame (IN); On-site; USD 40,000 - 55,000; Full time

Job summary

The University of Notre Dame Operations, Events, and Safety (UOES) division is hiring a full-time Front Desk Supervisor for Morris Inn in the campus Hospitality department. This working supervisory role balances guest interactions with administrative oversight, guiding Guest Service Associates and coordinating VIP guidance as part of the hotel’s service excellence.

Responsibilities include guest registration, room changes, billing decisions, and ensuring the lobby runs smoothly during peak

Qualifications

• Capable of managing time effectively with minimal supervision.
• Excellent communication and listening skills.
• Ability to maintain a standing position for extended periods of time (up to 6 hours).

Responsibilities

• Perform guest check-in/check-out with warmth and accuracy.
• Monitor lobby flow and front drive during peak times.
• Oversee training and mentoring of Guest Service Associates.
• Coordinate VIP arrivals and high‑profile needs with precision.
• Assist with desk administrative tasks, inventory, and reporting.

Skills

Time management

Communication

Standing ability

Job description

The University of Notre Dame Operations, Events, and Safety (UOES) division is hiring a full-time Front Desk Supervisor for Morris Inn in the campus Hospitality department. This working supervisory role balances guest interactions with administrative oversight, guiding Guest Service Associates and coordinating VIP guidance as part of the hotel’s service excellence.

Responsibilities include guest registration, room changes, billing decisions, and ensuring the lobby runs smoothly during peak