Front Desk Supervisor - Student Services & Ops

University-of-California,-Irvin; Irvine (CA); On-site; USD 54,000 - 62,000; Full time

Benefits offered by this job

Medical insurance

Vacation/Sick time

Retirement plans

Employee discounts

Job summary

University of California, Irvine is seeking a Front Desk Supervisor for the Division of Continuing Education and University Advancement. You will manage the second-floor Front Desk operations, respond to inquiries, coordinate events, and ensure consistent service delivery across academic and administrative functions.

The role supervises student staff, supports onboarding, and partners with managers to align staffing with daily needs, while upholding university policies and privacy standards.

Qualifications

• Bachelor's degree in a related area or equivalent experience.
• 1–3 years of supervising experience.
• Strong customer service and communication skills.
• Knowledge of university policies and procedures is preferred.

Responsibilities

• Manage day-to-day front desk operations and respond to inquiries from students and instructors.
• Coordinate workflows, office operations, and event ticketing while ensuring compliance with university requirements.
• Supervise a pool of student employees and partner with managers to align staffing with operational needs.

Skills

Front desk operations

Customer service

Communication skills

Supervising experience

Education

Bachelor's degree or equivalent

Job description

University of California, Irvine is seeking a Front Desk Supervisor for the Division of Continuing Education and University Advancement. You will manage the second-floor Front Desk operations, respond to inquiries, coordinate events, and ensure consistent service delivery across academic and administrative functions.

The role supervises student staff, supports onboarding, and partners with managers to align staffing with daily needs, while upholding university policies and privacy standards.