Hotel Operations Supervisor

Irvine Operations, LLC; Irvine (CA); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Competitive pay

Performance-based incentive program

Medical, dental, vision and 401(k) benefits

Paid time off and holidays

Employee hotel discounts

Career growth and development opportunities

Job summary

Irvine Operations, LLC is seeking an Operations Supervisor to lead the Front Office and Housekeeping teams in Irvine, California. This role involves supervising daily operations, ensuring compliance with hotel standards, and enhancing guest satisfaction through effective leadership and service recovery techniques.

The ideal candidate will have at least 2 years of hotel operations experience, solid guest service skills, and the ability to train and develop team members. Benefits include competitive pay, performance incentives, and growth opportunities.

Qualifications

• Minimum 2 years of hotel operations experience in relevant departments.
• Strong attention to detail and commitment to quality.
• Ability to prioritize tasks in a fast-paced environment.

Responsibilities

• Supervise Front Office and Housekeeping teams.
• Monitor productivity and guest service standards.
• Resolve guest complaints and ensure satisfaction.

Skills

Hotel operations experience

Guest service standards

Conflict-resolution skills

Leadership and training

Bilingual skills (English/Spanish)

Job description

Irvine Operations, LLC is seeking an Operations Supervisor to lead the Front Office and Housekeeping teams in Irvine, California. This role involves supervising daily operations, ensuring compliance with hotel standards, and enhancing guest satisfaction through effective leadership and service recovery techniques.

The ideal candidate will have at least 2 years of hotel operations experience, solid guest service skills, and the ability to train and develop team members. Benefits include competitive pay, performance incentives, and growth opportunities.