Front Desk Supervisor - Park & Lodge Reservations

566 DEPARTMENT OF TOURISM AND RECREATION; Ardmore (OK); On-site; USD 23,000 - 24,000; Full time

Job summary

DEPARTMENT OF TOURISM AND RECREATION in Oklahoma seeks a Lead Desk Clerk for the Lake Murray State Park Golf Course to manage a front desk team, handle reservations, cash handling, and guest services. This supervisory role ensures smooth operations of front office functions at the park facilities.

The position requires strong communication skills, a minimum of five years in related clerical or public-facing work, and a valid driver’s license.

Qualifications

• Five (5) years of experience in sales, public contact work, handling and processing mail, or general office clerical work; OR an equivalent combination of education and experience.
• Ability to effectively communicate with a variety of people both orally and in writing.
• Possess a valid Driver’s License.

Responsibilities

• Answers telephones, takes messages, and provides information about park and/or lodge facilities.
• Coordinate with housekeeping, maintenance, and other departments to ensure seamless operations.
• Receives walk-in and phone-in reservation requests.
• Check guests into accommodations, validates parking.
• Posts charges to guest accounts, including necessary corrections and transfers.
• Collects charges, processes credit card vouchers, and closes guest accounts.

Skills

Public contact work

Communication skills

Driver's license

Job description

DEPARTMENT OF TOURISM AND RECREATION in Oklahoma seeks a Lead Desk Clerk for the Lake Murray State Park Golf Course to manage a front desk team, handle reservations, cash handling, and guest services. This supervisory role ensures smooth operations of front office functions at the park facilities.

The position requires strong communication skills, a minimum of five years in related clerical or public-facing work, and a valid driver’s license.