Seasonal Guest Services & Reservations Clerk

State of Oklahoma; Ardmore (OK); On-site; USD 14,000 - 19,000; Part time

Job summary

State of Oklahoma, Lake Murray State Park Lodge is seeking a Seasonal Customer Service Representative to be the public-facing assistant in the park’s front office and lodge. You will handle reservations, guest check-ins, and cashier duties, while assisting with information requests and daily clerical tasks.

The role is part-time and seasonal, with responsibilities across reception, reservations, and basic reports.

Qualifications

• Must be at least 16 years of age.

Responsibilities

• Answers telephones, takes messages, and provides information about location facilities.
• Receives walk-in and phone-in reservation requests.
• Check guests into reservations, validates parking.
• Posts charges to guest accounts, including necessary corrections and transfers.
• Collects charges, processes credit card vouchers, and closes guest accounts.
• Checks in/out recreation equipment, golf carts, etc. to guests.
• Assists with gift shop sales and restocking merchandise.
• Prepares various reports under general direction.
• Prepares correspondence, monthly reports, and other documents under general direction using various office equipment and software programs.
• Performs general housekeeping in public areas.
• Performs other duties as assigned to support daily operations and agency needs.

Job description

State of Oklahoma, Lake Murray State Park Lodge is seeking a Seasonal Customer Service Representative to be the public-facing assistant in the park’s front office and lodge. You will handle reservations, guest check-ins, and cashier duties, while assisting with information requests and daily clerical tasks.

The role is part-time and seasonal, with responsibilities across reception, reservations, and basic reports.