Seasonal Customer Service Representative - Lake Murray State Park

566 DEPARTMENT OF TOURISM AND RECREATION; Ardmore (OK); On-site; USD 14,000 - 19,000; Part time

Job summary

DEPARTMENT OF TOURISM AND RECREATION in Oklahoma announces a Seasonal Customer Service Representative at Lake Murray State Park Agency 566. This front-line role supports guest inquiries, reservations, and general front desk operations in a park setting.

The position is part-time, pays $12 per hour, and requires flexibility including holidays and weekends. Candidates must be at least 16 years old; the posting highlights internal procedures and equal opportunity employment policies for state

Qualifications

• Minimum Qualifications: Must be at least 16 years of age.
• Special Requirements: Scheduled hours will require flexibility, including holidays, weekends, or events.
• Equal Opportunity Employment: The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability.

Responsibilities

• Answers telephones, takes messages, and provides information about location facilities.
• Receives walk-in and phone-in reservation requests.
• Check guests into reservations, validates parking.
• Posts charges to guest accounts, including necessary corrections and transfers.
• Collects charges, processes credit card vouchers, and closes guest accounts.
• Checks in/out recreation equipment, golf carts, etc. to guests.
• Assists with gift shop sales and restocking merchandise.
• Prepares various reports under general direction.
• Prepares correspondence, monthly reports, and other documents under general direction using various office equipment and software programs.
• Performs general housekeeping in public areas.
• Performs other duties as assigned to support daily operations and agency needs.

Job description

Seasonal Customer Service Representative - Lake Murray State Park Agency 566

DEPARTMENT OF TOURISM AND RECREATION

Supervisory Organization: Lake Murray State Park

Job Posting End Date: Refer to the date listed at the top of this posting, if available. Continuous if date is blank. Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above.

Estimated Appointment End Date (Continuous if Blank): January 01, 2099

Full/Part-Time: Part time

Job Type: Seasonal (Fixed Term) (Seasonal)

Compensation: This position pays $12 per hour.

Job Description

Basic Purpose: Desk Clerks for the Oklahoma Tourism and Recreation Department (OTRD) are the public facing customer service representatives in the park's front office, lodge or golf pro shop. They are responsible for providing customers with requested information or assistance concerning services or directing requests to those who can provide the service.

Responsibilities may include operating various types of telephone or communications equipment; issuing equipment, supplies, or other materials; processing applications for various licenses or permits; making room, cabin or camp site reservations; or serving as a cashier.

Typical Job Duties: Answers telephones, takes messages, and provides information about location facilities. Receives walk-in and phone-in reservation requests. Check guests into reservations, validates parking. Posts charges to guest accounts, including necessary corrections and transfers. Collects charges, processes credit card vouchers, and closes guest accounts. Checks in/out recreation equipment, golf carts, etc. to guests. Assists with gift shop sales and restocking merchandise. Prepares various reports under general direction. Prepares correspondence, monthly reports, and other documents under general direction using various office equipment and software programs. Performs general housekeeping in public areas. Performs other duties as assigned to support daily operations and agency needs.

Minimum Qualifications: Must be at least 16 years of age.

Special Requirements: Scheduled hours will require flexibility, including holidays, weekends, or events, based on the needs of the agency.

Equal Opportunity Employment: The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability.

Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub.

Agency Contact: Oklahoma State Government is the largest employer in the state of Oklahoma, employing over 35,000 diverse and talented employees in more than 100 state agencies, boards and commissions. Our workplaces can be found across the state from Boise City to Idabel, Hollis to Miami, and everywhere in between. To learn more about our state agencies, visit here.