Front Desk Supervisor — Lead Guest Services & Team Growth

Tapestry Conshohocken; Flemington (NJ); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Competitive wages

Medical, dental, and vision insurance

401(k) program with company match

Tuition assistance

Discounted room rates

Job summary

Concord Hospitality is seeking a Front Desk Supervisor in Flemington, NJ, to lead the front desk team in delivering exceptional guest service while ensuring a seamless arrival and departure experience. Candidates must possess strong leadership, communication, and multitasking skills.

This full-time role provides competitive wages, medical benefits, and development opportunities. A focus on outstanding guest service and teamwork is essential for success in this position.

Qualifications

• Hospitality or supervisory experience preferred.
• Strong leadership and team management skills are essential.
• Be comfortable handling guest issues and providing solutions.

Responsibilities

• Provide the highest quality of service to guests at all times.
• Check guests in and out efficiently and in a friendly manner.
• Maintain thorough knowledge of hotel staff and room locations.
• Take reservations and manage room blocks and special requests.
• Keep the lobby and desk area clean and presentable.

Skills

Leadership skills

Communication skills

Multitasking

Organizational skills

Problem-solving

Education

High school diploma or equivalent

Tools

Lightspeed property management system

Job description

Concord Hospitality is seeking a Front Desk Supervisor in Flemington, NJ, to lead the front desk team in delivering exceptional guest service while ensuring a seamless arrival and departure experience. Candidates must possess strong leadership, communication, and multitasking skills.

This full-time role provides competitive wages, medical benefits, and development opportunities. A focus on outstanding guest service and teamwork is essential for success in this position.