Hospitality Housekeeping & Laundry Team Lead

Concord Hospitality Enterprises Co.; Flemington (NJ); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Competitive wages

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) with company match

Tuition assistance

Discounted room rates at Concord-maint

Job summary

Concord Hospitality Enterprises is seeking a Housekeeping Supervisor in Flemington, NJ to oversee housekeeping, laundry, and houseperson staff. You will lead a team to uphold cleanliness, safety, and a welcoming guest environment.

The role emphasizes training, guest service excellence, and adherence to hotel standards while maintaining efficient operations. Prior hotel leadership experience and familiarity with industry tools are a plus.

Qualifications

• Experience leading housekeeping, laundry, or related teams in hospitality.
• Strong attention to detail and commitment to quality standards.
• Excellent communication; professional with guests and staff.
• Ability to motivate a team to achieve goals.
• Prior Marriott experience or Lightspeed knowledge a plus.

Responsibilities

• Supervise housekeeping, laundry, and houseperson staff to maintain high cleanliness.
• Inspect guest rooms and public areas for quality and standards.
• Provide training, guidance, and support to team members.
• Communicate professionally with guests, managers, and colleagues.
• Address guest requests promptly and resolve issues politely.
• Maintain records and ensure safety and sanitation procedures.
• Lead by example with integrity and hospitality.

Skills

Leadership

Attention to detail

Communication skills

Team motivation

Guest service orientation

Tools

Lightspeed

Job description

Description

As the Housekeeping Supervisor, you will directly oversee housekeeping, laundry, and houseperson team members. Your leadership, attention to detail, and commitment to quality will ensure a clean, safe, and welcoming environment for our guests and associates.

Responsibilities:

Supervise housekeeping, laundry, and houseperson staff to ensure high standards of cleanliness and service.

Inspect guest rooms and public areas to verify quality and adherence to hotel standards.

Provide training, guidance, and support to team members to foster success and professional growth.

Communicate effectively with guests, managers, and colleagues in a professional and friendly manner.

Respond promptly to guest requests and resolve issues with courtesy and efficiency.

Maintain accurate records and ensure compliance with safety and sanitation procedures.

Lead by example with professionalism, integrity, and a passion for hospitality.

Qualifications:

Experience in a leadership role in hotels, hospitals, or multi-unit housing as a Housekeeping or Cleaning Supervisor.

Strong attention to detail and commitment to quality standards.

Excellent communication skills; outgoing, friendly, and professional with guests and colleagues.

Ability to motivate and lead a team to achieve success.

Actively engaged and passionate about your work.

Demonstrated professionalism and integrity in all responsibilities.

Prior Marriott brand experience a plus.

Experience with Lightspeed a plus.

Benefits (Full-Time Associates Only):

Competitive wages

Medical, dental, and vision insurance

Life insurance and short/long-term disability options

401(k) program with company match

Tuition assistance

Discounted room rates at Concord-managed hotels

Training, development, and career advancement opportunities

Why Join Concord?

Concord Hospitality has a great work culture, and our associates are our greatest assets. We invest in our associates through training and development at all levels. Our “Associate First” culture supports growth, balance, and diversity.

Built on five cornerstones—Quality, Integrity, Community, Profitability, and FUN!—our associates proudly cheer:

“We Are Concord!”

We are an equal opportunity employer committed to diversity and inclusion and strive to be a Great Place to Work for All.

Pay Range: $20-$22/hr.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

Source: Concord Hospitality