Front Desk Supervisor: Guest Experience Leader (Daily Pay)

Aimbridge-Hospitality; Austin (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, Vision

Short-Term & Long-Term Disability

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

Aimbridge Hospitality's Hampton Inn & Suites Austin Downtown is seeking a Front Desk Supervisor to lead the hospitality heartbeat—greeting guests, guiding a team, and ensuring a welcoming, memorable stay. You’ll oversee check-ins/check-outs, VIP requests, and smooth reservations.

The role emphasizes energetic leadership, safety and standards, and problem solving with guests. Past supervisory experience and a high school diploma are typical requirements; a valid driver's license is noted.

Qualifications

• Greet guests with warmth and keep check-ins/check-outs smooth and stress-free.
• Track logs, manage messages and packages, and ensure details are handled professionally.
• Stay sharp on rates, packages, and promotions to boost revenue while delivering value to guests.
• Lead and train associates, address guest concerns, and uphold safety and standards.

Responsibilities

• Greet guests with warmth and keep check-ins/check-outs smooth and stress-free.
• Track logs, manage messages and packages, and ensure details are handled professionally.
• Stay sharp on rates, packages, and promotions to boost revenue while delivering value to guests.
• Lead and train associates, address guest concerns, and uphold safety and standards.

Skills

Guest Experience Pro

Operations Maestro

Revenue & Rate Strategist

Team Leader & Problem Solver

Education

High School diploma

College coursework

Job description

Aimbridge Hospitality's Hampton Inn & Suites Austin Downtown is seeking a Front Desk Supervisor to lead the hospitality heartbeat—greeting guests, guiding a team, and ensuring a welcoming, memorable stay. You’ll oversee check-ins/check-outs, VIP requests, and smooth reservations.

The role emphasizes energetic leadership, safety and standards, and problem solving with guests. Past supervisory experience and a high school diploma are typical requirements; a valid driver's license is noted.