Front Desk Supervisor - Growth Path to Hotel Leadership

White Lodging; Bedford Park (IL); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

DailyPay

401(k) with company match

Paid time off (PTO) with rollover

Employee discounts at hotels anddined

Job summary

White Lodging is seeking a Front Desk Supervisor to support daily front office operations at one of our premium hotel properties. This entry-level leadership role involves supervising a front desk team, owning shift operations, and delivering exceptional guest service.

If you are a guest services professional looking to grow into hotel leadership, this role offers a clear path to Front Desk Manager across multiple properties in your market.

Qualifications

• Experience in front desk or guest services preferred; training provided.
• Desire to grow into a hotel leadership role.
• Ability to lead a team and coach on shift.
• Strong communication and problem-solving skills.

Responsibilities

• Deliver high-quality guest service on every shift.
• Run the shift with front desk tasks and brand standards.
• Supervise front desk agents and provide coaching.
• Escalate guest concerns as on-shift leader.
• Assist with onboarding and training of new associates.
• Maintain smooth front office operations.

Skills

Guest service leadership

Communication skills

Team supervision

Shift scheduling

Customer-focused

Job description

White Lodging is seeking a Front Desk Supervisor to support daily front office operations at one of our premium hotel properties. This entry-level leadership role involves supervising a front desk team, owning shift operations, and delivering exceptional guest service.

If you are a guest services professional looking to grow into hotel leadership, this role offers a clear path to Front Desk Manager across multiple properties in your market.