Front Desk Supervisor – Dermatology Practice

Homebase, Inc.; Houston (TX); On-site; USD 42,000 - 63,000; Full time

Job summary

Homebase, Inc. is seeking an experienced Front Office Supervisor for our dermatology practice. This hands-on leadership role focuses on patient experience, staff supervision, and keeping a busy medical office running smoothly.

The ideal candidate is organized, professional, and adept at managing front-desk operations. You will oversee daily front desk tasks, coordinate scheduling, collect copays, verify insurance, and ensure HIPAA compliance.

Qualifications

• Medical front-office experience required.
• EMR experience with Eclinical Works.
• Supervisory or lead experience preferred.
• Dermatology experience is a plus.
• Strong scheduling, insurance verification, and payment collection skills.
• Excellent communication and patient service mindset.

Responsibilities

• Supervise and support front-office staff in daily operations.
• Promptly greet, check in, and assist patients in a professional, welcoming manner.
• Monitor front desk workflow and provide hands-on assistance during busy periods.
• Oversee appointment scheduling, check-in/check-out, patient registration, and copay collection.
• Answer calls and assist with patient questions.
• Verify patient demographics and insurance information for accuracy.
• Address scheduling concerns and front-office issues.
• Train and onboard new front-office employees; provide feedback.
• Maintain HIPAA compliance and patient confidentiality.
• Maintain a clean, organized front-office environment.

Skills

Front-office supervision

Team leadership

Communication

Multitasking

Customer service

Tools

Eclinical Works

Job description

Homebase, Inc. is seeking an experienced Front Office Supervisor for our dermatology practice. This hands-on leadership role focuses on patient experience, staff supervision, and keeping a busy medical office running smoothly.

The ideal candidate is organized, professional, and adept at managing front-desk operations. You will oversee daily front desk tasks, coordinate scheduling, collect copays, verify insurance, and ensure HIPAA compliance.