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A leading nonprofit organization in New York seeks a Front Desk Supervisor for their supportive housing facility. The role involves overseeing front desk operations, ensuring compliance, and providing direct support to tenants and staff in a critical capacity. Ideal candidates will possess experience working with vulnerable populations and have effective communication and leadership skills.
Permanent- St. Nicholas, New York, New York, United States of America
Posted Friday, May 23, 2025 at 4:00 AM
Title: Front Desk Supervisor
Salary: $41,000 - $45,500 per year
Program Description:
St. Nicholas House is a supportive SRO that provides permanent housing to 94 single adults, including 40 men and women eligible for housing under the terms of the NY/NY II Agreement and 16 men and women recovering from substance abuse referred directly from the NYC Department of Homeless Services shelter system. In addition, the building offers affordable studio units to 38 low-income community members.
Overall Responsibilities:
Under the general direction of the Program Director and with some latitude for independent action, the Front Desk Supervisor oversees a team of front desk clerks and ensures the safety, rule compliance, and day-to-day operational support for tenants and staff. The supervisor performs administrative, supervisory, and direct service functions and plays a critical role in emergency response coordination.
Essential Duties and Responsibilities:
Qualifications: