Front Desk Supervisor

Voa-Gny; New York (NY); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading anti-poverty organization is seeking a Front Desk Supervisor to coordinate operations during assigned shifts in Brooklyn. This full-time role requires effective management of front desk activities and provides critical oversight in resident safety and emergency situations. The ideal candidate will possess strong interpersonal skills, relevant experience, and required certifications such as a Security License upon hire.

Benefits

Prescription Coverage

Life Insurance

Retirement Plan

Tuition Reimbursement

Paid Time Off

Paid Birthday Holiday

Qualifications

• One year of relevant experience in a similar capacity in a social services setting.
• Must have good interpersonal skills.
• Basic computer knowledge required.

Responsibilities

• Directs all front desk staff activities to ensure adherence to policy and procedures.
• Provides emergency assistance to residents as needed.
• Monitors building safety.

Skills

Interpersonal Skills

Basic Computer Knowledge

Education

High school diploma or GED

Job description

Volunteers of America-Greater New York (VOA-Greater New York) is an anti-poverty organization working to end homelessness in the New York area by 2050. We operate over 60 programs across New York City, Northern New Jersey and Westchester County including emergency, transitional and permanent housing. Our services extend to families experiencing homelessness, survivors of domestic violence, people living with HIV/AIDS, veterans, youth aging out of foster care, adults with behavioral health or substance use needs , and others in need, including a special education preschool program.

We are in search of new talent in the following position…

Position: Front Desk Supervisor

The Front Desk Supervisor coordinates the operation of the program during the assigned shift.

Location: Brooklyn, NY 11221

Minimum Qualifications:

• High school diploma or GED preferred.
• One year of relevant experience working in a similar capacity in a social services setting.
• Must possess good interpersonal skills and basic computer knowledge.

Certificationsthat are required upon hire in accordance with regulatory mandates:

• Security License

Certificationsthat are required within 90 days of hire – VOA will cover the cost:

• CPR/First Aid

Front Desk Supervisor Principal Responsibilities:

• Directs all front desk staff activities to ensure adherence to policy and procedures.
• Ensure proper documentation of front desk activities.
• Provide emergency assistance to residents as needed and supervise incident management system.
• Monitor building safety.
• Conduct rounds at residence as assigned

We are committed to offering our employees an exceptional comprehensive benefits package that supports their health, well-being, and personal growth. Full-time employees enjoy:

• Prescription Coverage
• Life Insurance
• Retirement Plan
• Tuition Reimbursement
• Paid Time Off, including a Paid Birthday Holiday

And much more!

Please note: Benefits for part-time employees may vary.

VOA-Greater New York is an Equal Opportunity Employer/Vets/Disabled/Other Protected Categories.Apply today!