Front Desk Supervisor

Volunteers of America-Greater New York; New York (NY); On-site; USD 30,000 - 45,000; Part time

Job summary

A leading organization dedicated to combating homelessness is seeking a Front Desk Supervisor for their Brooklyn location. This role involves coordinating front desk operations, ensuring safety, and providing support to residents. Ideal candidates will have relevant experience and strong interpersonal skills, along with required certifications.

Benefits

Medical, Dental, & Vision Coverage

Prescription Coverage

Life Insurance

Retirement Plan

Tuition Reimbursement

Paid Time Off, including a Paid Birthday Holiday

Qualifications

• One year of relevant experience in a social services setting.
• Good interpersonal skills and basic computer knowledge.

Responsibilities

• Direct front desk staff activities to ensure adherence to policies.
• Provide emergency assistance to residents as needed.
• Monitor building safety and conduct rounds at the residence.

Skills

Interpersonal skills

Basic computer knowledge

Education

High school diploma or GED

Job description

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Volunteers of America-Greater New York (VOA-Greater New York) is an anti-poverty organization working to end homelessness in the New York area by 2050. We operate over 60 programs across New York City, Northern New Jersey, and Westchester County, including emergency, transitional, and permanent housing. Our services extend to families experiencing homelessness, survivors of domestic violence, people living with HIV/AIDS, veterans, youth aging out of foster care, adults with behavioral health or substance use needs, and others in need, including a special education preschool program.

We are in search of new talent in the following position…

Position:

Front Desk Supervisor

The Front Desk Supervisor coordinates the operation of the program during the assigned shift.

Stockholm Family Residence is a transitional family shelter where residents learn essential skills that enable them to meet the challenges of everyday life. To learn more about the program, copy and paste this link into a browser: https://www.voa-gny.org/transitional-housing

Location: Brooklyn, NY 11221

Minimum Qualifications:

• High school diploma or GED preferred.
• One year of relevant experience working in a similar capacity in a social services setting.
• Good interpersonal skills and basic computer knowledge.

Certifications required upon hire:

• Security License
• Fire Guard (F-80)

Certifications required within 90 days of hire (VOA will cover the cost):

• CPR/First Aid
• Fire Guard (F-02)

Principal Responsibilities:

• Direct all front desk staff activities to ensure adherence to policies and procedures.
• Ensure proper documentation of front desk activities.
• Provide emergency assistance to residents as needed and supervise incident management system.
• Monitor building safety.
• Conduct rounds at the residence as assigned.

We offer a comprehensive benefits package supporting health, well-being, and personal growth. Full-time employees enjoy:

• Medical, Dental, & Vision Coverage
• Prescription Coverage
• Life Insurance
• Retirement Plan
• Tuition Reimbursement
• Paid Time Off, including a Paid Birthday Holiday

Benefits for part-time employees may vary.

To learn more about VOA-Greater New York, visit: https://www.voa-gny.org/about

VOA-Greater New York is an Equal Opportunity Employer/Vets/Disabled/Other Protected Categories. Apply today!

Seniority level

• Mid-Senior level

Employment type

• Part-time

Job function

• Management and Manufacturing

Industries

• Non-profit Organizations

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