Front Desk Supervisor

Holiday Inn Express & Suites Louisville Downtown; Louisville (KY); On-site; USD 34,000 - 52,000; Full time

Job summary

WizeHire, Inc. is seeking a hotel front desk manager with at least 1 year of experience to oversee operations at the front desk and ensure guests have an exceptional stay. You will lead a team, be the first point of contact for guests, and cultivate staff who strive to exceed our customer satisfaction standards.

Ideal candidates will demonstrate strong leadership and people skills, with a focus on delivering outstanding guest service in a fast-paced hotel environment.

Qualifications

• At least 1 year of prior experience in a front desk or hotel role.
• Strong leadership abilities and people skills.

Responsibilities

• Lead front desk operations at the hotel.
• Serve as the first point of contact for guests and ensure a high level of guest service.
• Cultivate and mentor staff to meet and exceed customer satisfaction standards.

Skills

Leadership

People skills

Guest service

Job description

Overview

We’re looking for an enthusiastic hotel front desk manager with 1 year of prior experience to ensure every guest at our hotel has an exceptional stay with us. You will lead operations at the front desk, act as the first point of contact for guests, and cultivate staff members who will go above and beyond our high customer satisfaction standards. Applicants should be strong leaders who love working with people.

Responsibilities

• Lead front desk operations at the hotel.
• Serve as the first point of contact for guests and ensure a high level of guest service.
• Cultivate and mentor staff to meet and exceed customer satisfaction standards.

Qualifications

• At least 1 year of prior experience in a front desk or hotel role.
• Strong leadership abilities and people skills.