Front Desk Staff - Part Time, Weekend (12 am-8 am)

The Montgomery County Coalition; New Cordell (OK); On-site; USD 17,000 - 22,000; Full time

Job summary

The Montgomery County Coalition is seeking a Front Desk Staff Person for night hours. The role focuses on ensuring tenant and visitor flow, monitoring the facility through security cameras, and logging daily activities. You will alert staff to unusual events and assist residents with basic needs.

Qualifications include a high school diploma and 6–12 months of related experience. Proficiency with Microsoft Office and Adobe, strong communication, and the ability to deescalate tense situations are

Qualifications

• High school graduate with basic computer skills.
• Experience or ability to operate monitoring and surveillance systems.
• Ability to greet clients and maintain logs and records.
• Strong communication and interpersonal abilities.
• Ability to use Microsoft Office (Word, Excel) and Adobe.
• Willingness to work nights/weekends as required.

Responsibilities

• Oversee the flow of tenants and visitors and monitor the facility.
• Greet clients and guests and answer calls, directing to appropriate personnel.
• Maintain and update visitors’ log book and handle mail/packages.
• Monitor cameras and locked entryways; document incidents.
• Notify supervisor of incidents and follow crisis protocol.
• Assist residents with work orders and help maintain reception area safety.
• Attend staff meetings and participate in building walk-throughs.

Skills

Microsoft Office

Adobe

Surveillance systems

Tenant relations

Crisis de-escalation

Communication skills

Education

High School Diploma

Tools

Microsoft Office

Adobe

Job description

Description

The Front Desk Staff Person oversees the flow of tenants and visitors entering and leaving the facility and monitors the property through the use of security and surveillance systems, logs, and observation; alerts staff of unusual events.

(12 am-8 am)

Essential Duties and Responsibilities:

• Ensures that clients are safe and secure from internal and external elements.
• Greets clients and guests.
• Maintains and updates visitors’ log book.
• Answers phone and directs calls to appropriate personnel.
• Answers questions of a general nature; refers others to appropriate personnel for assistance.
• Continuously monitors the conduct and behavior of residents/clients and guests;
• Notify supervisor and Program Manager regarding incidents (follow Crisis Protocol)
• Monitors cameras and all locked entryways
• Assists residents with completing work orders for maintenance
• Manage in-house mail/package
• Document daily routine occurrences in staff log
• Assists in maintaining the cleanliness and safety of the reception area.
• Prepares security alerts and incident reports.
• Notify supervisor and Program Manager regarding incidents (follow Crisis Protocol)
• Conduct Periodic walk through of the building
• Attend staff meeting
• Utilize Mandt to deescalate potential crisis- notify authority for unsafe situations
• Document security alerts and incident reports
• Other duties as assigned by the supervisor

Requirements

• High school graduate.
• Minimum 6 to 12 months related experience. Will consider combination of qualifications equal to educational and work experience.
• Functional knowledge of Microsoft Office (Word, Excel) and Adobe.
• Ability to operate monitoring and surveillance camera systems.
• Ability to negotiate and facilitate positive relationships between tenants.
• Ability to negotiate and maintain positive relationships with co-workers and clients.
• Advocate for Seneca and Cordell residents.

Requirements

Qualified candidate must be able to work the following shifts on the weekends

12a-8am