Part Time Overnight Front Desk

FirstService Residential; Fort Lauderdale (FL); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Full benefits

401(k) with company match

Paid holidays

Job summary

FirstService Residential is seeking a Front Desk Associate in Fort Lauderdale. You will greet residents, screen guests, and monitor security systems, working independently with minimal supervision while maintaining accurate logs and records.

The role requires strong customer service and communication, a high school diploma, and multitasking ability; two to three years of business experience is preferred, with basic computer literacy and optional multilingual skills. Schedule: Fri/Sat 11pm–7am.

Qualifications

• High school diploma or equivalency preferred.
• College level courses in business or hospitality preferred.
• Two to three years of business experience preferred.
• Computer literacy: information system hardware/software preferred.
• Effective written and verbal communication skills.
• Multiple language fluency is desirable.
• Strong customer service, communication and interpersonal skills required.

Responsibilities

• Greet residents, screen guests and service providers in/out.
• Monitor Emergency Response System and Electronic Security Control Systems.
• Meet and greet residents, guests and invitees.
• Respond to emergencies in a timely and efficient manner.
• Maintain daily logs, records and forms.

Skills

Verbal communication

Written communication

Customer service

Interpersonal skills

Multilingual

Education

High school diploma or equivalent

Business or hospitality courses

Tools

Information systems

Job description

Description

As a Front Desk Associate, you’ll be responsible for working independently, and without direct supervision. Possess strong communication, telephone, and customer service skills.Be detailed oriented and able to multitask.Meet and greet residents; checks guests and service providers in/out.Able to understand and react to emergency response and access control procedures; monitors and operates electronic security control systems; and accurately maintains daily logs, records and forms.

Your Responsibilities:

• Demonstrates excellent customer service, communication, and time management skills.
• Monitors Emergency Response System.
• Greets and directs Residents, guests, and invitees.
• Monitors and controls Electronic Security Control Systems.
• Responds to emergency situations in a timely and efficient manner.
• Monitors and controls access to the building.
• Maintains daily log, records, and forms.
• Resolves and follows-up on all complaints/issues.
• Maintains a safe and secure environment throughout the building/property(s).
• May be assigned other duties by the on-site property manager.
• Follows safety procedures and maintains a safe work environment.
• Other duties as required.

Skills & Qualifications:

• High school diploma or equivalency preferred.
• College level courses in business or hospitality preferred.

• Two (2) to three (3) years of business experience preferred.
• Computer literacy: command of information system hardware/software is preferred.
• Effective written and verbal communication skills.
• Multiple language fluency is desirable.
• Strong customer service, communication and interpersonal skills required.

Physical Requirements:

• Ability to lift 30 – 50 lbs.
• Work in an upright standing or sitting position for long periods of time.
• Handle, finger, grasp and lift objects and packages.
• Reach with hands and arms.
• Communicate, receive, and exchange ideas and information by means of the spoken and written word.
• Ability to quickly and easily navigate the property/building as required to meet the job functions
• Complete all required forms.
• Ability to work extended hours and weekends based on project requirements.
• Ability to respond to emergencies in a timely manner.

Schedule:

Friday & Saturday 11pm to 7am

What We Offer:

As a full-time non-exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions.

Compensation:

$20.00 per hour