Front Desk Staff

Fairfield by Marriott Paramus; Paramus (NJ); On-site; USD 30,000 - 40,000; Full time

Job summary

Fairfield by Marriott Paramus is seeking dedicated Front Desk Staff to provide exceptional customer service and assist guests during their stay. This role involves managing check-ins and check-outs, answering inquiries, and maintaining a welcoming reception area. Ideal candidates will possess strong communication skills and a commitment to teamwork.

Qualifications

• Proficiency in phone etiquette and receptionist duties.
• Previous experience in a hotel or hospitality environment is a plus.

Responsibilities

• Handling guest inquiries and managing check-ins and check-outs.
• Answering phones and maintaining the reception area.

Skills

Customer Service

Communication

Teamwork

Education

High school diploma or equivalent

Job description

Fairfield by Marriott Paramus in Paramus, NJ is hiring for a Front Desk Staff position. This is a full-time or part-time on-site role responsible for handling guest inquiries, managing check-ins and check-outs, answering phones, and maintaining the reception area. The role emphasizes providing exceptional customer service and assisting guests with their needs or issues during their stay. Legal US residency is required.

Qualifications:

1. Proficiency in phone etiquette and receptionist duties
2. Excellent customer service and communication skills
3. Strong interpersonal skills and ability to work in a team
4. Previous experience in a hotel or hospitality environment is a plus
5. High school diploma or equivalent

Additional Information:

• Seniority level: Entry level
• Employment type: Full-time / Part-time
• Job function: Administrative