Front Desk Staff

Courtsplus; Fargo (ND); On-site; USD 17,000 - 22,000; Full time

Job summary

Courtsplus in Fargo is seeking a friendly front desk team member to deliver outstanding service in a welcoming environment. You will check members in, answer phones, process memberships, and guide guests on tours, while maintaining a clean, efficient reception.

This role also involves handling payments, selling retail products, and supporting the smoothie bar. Candidates should be at least 18 with a valid driver's license; prior customer service experience is preferred and helpful for success.

Qualifications

• Experience in customer service is preferred.

Responsibilities

• Checking members and playground attendees in.
• Answering phones.
• Selling memberships and processing membership changes.
• Giving facility tours.
• Washing, drying, and folding towels.
• Greeting members upon arrival and departure.
• Taking payments.
• Selling retail products.
• Operating the smoothie bar.

Skills

Customer service

Job description

Description

Provide exceptional customer service by creating a welcoming and positive environment, responding promptly to member needs, and ensuring every guest has a professional and enjoyable experience.

Responsibilities include:

• Checking members and playground attendees in.
• Answering phones.
• Selling memberships and processing membership changes.
• Giving facility tours.
• Washing, drying, and folding towels.
• Greeting members upon arrival and departure.
• Taking payments.
• Selling retail products.
• Operating the smoothie bar.

Requirements

• Individuals must be 18 years of age and have a valid drivers license.
• Experience in customer service is preferred.