Front Desk

Genesis Health Clubs; Lee's Summit (MO); On-site; USD 17,000 - 23,000; Part time

Job summary

Genesis Health Clubs in Lee's Summit, MO is seeking afriendly Front Desk Associate to welcome members, answer questions, and support daily operations.

You will greet guests, handle phone calls, check-in members, lead tours, and help keep the facility clean and safe while following gym policies.

Qualifications

• Previous customer service experience preferred
• Strong communication and customer service skills
• Upbeat and positive attitude!
• Passion for health & fitness
• Basic computer proficiency

Responsibilities

• Enthusiastically greet members, prospective members, and guests
• Provide a high-level of customer service to all members and effectively resolve issues
• Handle front desk activities including answering phones and checking-in members
• Take prospective members on tours of the facility
• Ensure gym systems and processes are followed
• Enforce facility rules and regulations, ensuring faciling is clean and safe

Skills

Customer service

Communication

Positive attitude

Health & fitness

Basic computer proficiency

Job description

We are looking for a positive Front Desk Associate to join our team! At the Front Desk, you are the face of our business and set the tone for creating exceptional experiences for all our members. You will greet members, answer questions, solve issues, and perform administrative duties as needed. Must be able to work 6 am until 12 pm 3 days a week.

You are a natural people person with a passion for health and fitness. You understand the impact you can have through customer service, and take pride in creating smiles and resolutions.

Responsibilities:

• Enthusiastically greet members, prospective members, and guests
• Provide a high-level of customer service to all members and effectively resolve issues
• Handle front desk activities including answering phones and checking-in members
• Take prospective members on tours of the facility
• Ensure gym systems and processes are followed
• Enforce facility rules and regulations, ensuring faciling is clean and safe

Qualifications:

• Previous customer service experience preferred
• Strong communication and customer service skills
• Upbeat and positive attitude!
• Passion for health & fitness
• Basic computer proficiency