Front Desk/Spravato Coordinator

Beacon Behavioral Partners; Bellaire (TX); On-site; USD 25,000 - 33,000; Full time

Job summary

Beacon Behavioral Partners in Bellaire, TX, seeks an experienced medical office administrator to support Spravato treatment services. You will manage schedules, obtain authorizations, and maintain active patient records, ensuring accuracy and compliance with HIPAA and REMS requirements.

The role involves coordinating with doctors, pharmacies, and the center team, handling intake and billing tasks, and preserving a safe, patient-centered treatment environment during daily sessions.

Responsibilities

• Managing schedules related to Spravato treatments.
• Obtaining prior authorizations for new patients.
• Maintaining authorizations for active patients.
• Assisting with patient care and medication ordering from various pharmacies.
• Maintaining compliance with REMS, DEA, Med log audits etc.
• Auditing Spravato charts as needed.
• Assisting with Spravato consults as needed.
• Providing a safe and therapeutic environment for daily treatment sessions.
• Office administrative tasks such as answering phones, organizing the office, managing leads, reporting statistics, collecting copays, and handling medical records in HIPAA compliance.

Job description

Primary responsibilities include, but are not limited to:

• Managing schedules related to Spravato treatments.
• Obtaining prior authorizations for new patients
• Maintaining authorizations for active patients.
• Assisting with patient care and medication ordering from various pharmacies.
• Maintaining compliance with REMS, DEA, Med log audits etc.
• Auditing Spravato Charts as needed
• Assisting with Spravato consults as needed
• Providing a safe and therapeutic environment for daily treatment sessions
• Office administrative tasks such as answering phones, maintaining office organization, managing leads, reporting statistical activity to center manager, collecting copays, and handling all medical records in compliance with HIPAA

Characteristics of Our Employees:

• Takes ownership and demonstrates initiative, flexibility, and ability to think and find answers
• Comfortable communicating with doctors and keeping them on task
• Able to provide feedback to superiors comfortably and professionally

Displays a \"patient first\" mentality

Exemplifies strong work ethic and operates with highest level of integrity in and outside of the office

Detail oriented

Physically able to stand on feet for many hours at a time