Front Desk Specialist — Professional Office Support

Franklin Heights Nursing & Rehabilitation Center; El Paso (TX); On-site; USD 34,000 - 46,000; Full time

Benefits offered by this job

Comprehensive Health Insurance

AD&D and Disability Coverage

Life Insurance (Whole & Term)

Tuition Reimbursement

Paid Time Off

401(k) Plan Availability

Job summary

Franklin Heights Nursing & Rehabilitation Center is seeking a Receptionist to join our team. You will greet visitors, manage calls, and support the office with essential clerical tasks, ensuring a welcoming and efficient front desk.

The ideal candidate will have excellent communication, experience with multi-line phones, and strong organizational abilities to thrive in a busy healthcare environment.

Qualifications

• Excellent phone etiquette and communication skills.
• Experience with multi-line phone systems and voicemail transfer.
• Professional demeanor and polished appearance.
• Ability to multitask and work efficiently in a fast-paced environment.
• Strong organizational and administrative skills.
• Proficiency in Microsoft Word, Excel, email, and general internet use.
• Familiarity with ten-key and office equipment (copiers, faxes, scanners).

Responsibilities

• Answer and direct all incoming calls and voicemails with professionalism.
• Accurately take messages and route calls to the appropriate department.
• Maintain office supplies for all departments and ensure monthly orders are completed.
• Keep office equipment (copiers, fax machines) stocked with paper and toner.
• Sort and distribute all incoming mail, faxes, and packages.
• Process outgoing mail, including FedEx, certified mail, and other special deliveries.
• Assist with maintaining and auditing personnel and I-9 files, as directed.
• Support the office team with general clerical tasks as needed.

Job description

Franklin Heights Nursing & Rehabilitation Center is seeking a Receptionist to join our team. You will greet visitors, manage calls, and support the office with essential clerical tasks, ensuring a welcoming and efficient front desk.

The ideal candidate will have excellent communication, experience with multi-line phones, and strong organizational abilities to thrive in a busy healthcare environment.