Patient Care Front Desk Specialist

Heritage Medical Associates; Franklin (TN); On-site; USD 30,000 - 40,000; Full time

Job summary

Heritage Medical Associates in Franklin, TN is looking for a Medical Receptionist to manage front desk operations. This full-time roleincludes greeting patients, scheduling appointments, and maintaining patient records in a busy office environment. The ideal candidate will have strong customer service skills, two years of experience in medical office procedures, and proficiency with electronic record systems.

This position requires excellent communication and organizational skills to ensure smooth operations and maintain quality service for our patients.

Qualifications

• Ability to cope with busy, challenging office environment.
• Excellent communication skills, both written and verbal.
• Two years’ experience in office procedures in a medical environment.

Responsibilities

• Manage patient flow from arrival to departure.
• Perform clerical duties and interact with patients and clinic personnel.
• Handle appointment scheduling and insurance verification.

Skills

Customer service skills

Phone skills

Typing and computer skills

Education

High school education equivalent

Tools

Electronic Health Record system

Job description

Heritage Medical Associates in Franklin, TN is looking for a Medical Receptionist to manage front desk operations. This full-time roleincludes greeting patients, scheduling appointments, and maintaining patient records in a busy office environment. The ideal candidate will have strong customer service skills, two years of experience in medical office procedures, and proficiency with electronic record systems.

This position requires excellent communication and organizational skills to ensure smooth operations and maintain quality service for our patients.