Front Desk Specialist — Part-Time Community Hub

Peninsula Covenant Church; Redwood City (CA); On-site; USD 21,000 - 28,000; Part time

Job summary

Peninsula Covenant Church operates the Peninsula Community Center, delivering welcoming front desk support to members and guests. The Front Desk Staff will greet visitors, answer inquiries, process transactions, and maintain accurate member accounts while upholding safety and center policies.

The role requires strong communication, multitasking, and teamwork, with a 8–20 hour weekly schedule across varying shifts, including weekends. Prior First Aid/CPR/AED readiness is preferred.

Qualifications

• Must be at least 16 years old.
• DOJ background clearance required or a valid school work permit required.
• Excellent verbal and written communication skills.
• Strong customer service and relationship-building skills.
• Ability to effectively manage multiple priorities and tasks.
• Collaborative team player.
• First Aid/CPR/AED Certification (or willing to obtain certification within 3 months of hire).

Responsibilities

• Warmly greet and engage members, guests, and children to create a welcoming environment and build connections.
• Provide front desk support by answering phones, assisting inquiries, checking in members and guests, processing transactions, and maintaining accounts.
• Respond promptly to questions and feedback while enforcing Center rules, policies, and safety guidelines.
• Help maintain a clean, safe, and organized facility through tidying, towel service, restocking, and communicating maintenance needs.
• Assist with facility setup and breakdown, including restacking weights and managing pool covers and lane lines.
• Collaborate with staff and participate in meetings and events to provide service excellence.

Skills

Excellent communication

Customer service

Relationship-building

Multitasking

Team player

Education

First Aid/CPR/AED Certification

Job description

Peninsula Covenant Church operates the Peninsula Community Center, delivering welcoming front desk support to members and guests. The Front Desk Staff will greet visitors, answer inquiries, process transactions, and maintain accurate member accounts while upholding safety and center policies.

The role requires strong communication, multitasking, and teamwork, with a 8–20 hour weekly schedule across varying shifts, including weekends. Prior First Aid/CPR/AED readiness is preferred.