Front Desk Specialist - Mon-Fri, PTO & Growth Path

Aaron Budnick Farmers Insurance; Laingsburg (MI); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

PTO

Career Growth Opportunities

Mon-Fri Schedule

Job summary

The Budnick Agency – Farmers Insurance in Laingsburg is seeking a friendly, dependable receptionist to be the first point of contact for callers and visitors. This in-office, full-time role helps customers reach the right person while keeping the busy office organized.

This position suits someone who enjoys helping people, communicates clearly, and stays organized while handling a high volume of calls. Insurance experience is helpful but not required.

Qualifications

• Friendly, professional phone manner and strong communication skills.
• Ability to manage multiple phone lines and a high volume of calls.
• Strong organization, attention to detail, and accurate typing skills.
• Basic computer skills, including email and data entry.
• Receptionist, administrative, or customer service experience preferred.
• Insurance experience is a plus; an insurance license is not required for this receptionist role.

Responsibilities

• Answer incoming calls promptly and professionally.
• Identify the reason for each call and route it to the appropriate sales or customer service team member.
• Take accurate messages and record callback requests.
• Greet visitors and connect them with the appropriate staff member.
• Schedule appointments and assist with follow-up coordination.
• Update customer contact information and document interactions in our agency system.
• Assist with mail, scanning, filing, and other administrative tasks.
• Keep the reception area organized and welcoming.
• Protect confidential customer information.

Skills

Phone etiquette

Customer service

Communication

Attention to detail

Education

High school diploma or equivalent

Job description

The Budnick Agency – Farmers Insurance in Laingsburg is seeking a friendly, dependable receptionist to be the first point of contact for callers and visitors. This in-office, full-time role helps customers reach the right person while keeping the busy office organized.

This position suits someone who enjoys helping people, communicates clearly, and stays organized while handling a high volume of calls. Insurance experience is helpful but not required.