Front Desk Specialist – Insurance Agency

Tracie Johnson - State Farm Agent; Wilder (KY); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Simple IRA

Teledoc services

Costco membership

Bonus based on performance

Paid time off

Training & development

Flexible schedule

Opportunity for advancement

Job summary

Tracie Johnson - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to join a small, collaborative office. The ideal candidate will be highly organized, personable, and eager to learn in a fast-paced insurance environment.

You will greet customers, manage scheduling, handle inquiries, and support the team with administrative duties while identifying opportunities to assist with insurance options.

Qualifications

• Experience in receptionist or customer service roles is required.
• Strong communication and interpersonal abilities are essential.
• Excellent organizational and multitasking capabilities; comfort with sales conversations.

Responsibilities

• Greet customers in person and by phone and direct to the right team member.
• Schedule appointments and manage office communications.
• Assist with inquiries and maintain customer records.
• Engage with prospective and existing customers to identify insurance options.
• Provide excellent customer service and follow up on needs.
• Support the team with administrative tasks and projects.

Skills

Communication skills

Organizational skills

Multitasking

Sales conversations

Customer service

Tools

CRM systems

Microsoft Office

Job description

Tracie Johnson - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to join a small, collaborative office. The ideal candidate will be highly organized, personable, and eager to learn in a fast-paced insurance environment.

You will greet customers, manage scheduling, handle inquiries, and support the team with administrative duties while identifying opportunities to assist with insurance options.