Front Desk Specialist - Insurance Support & Growth

Jesse Johnson - State Farm Agent; Forest Lake (MN); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Opportunity for advancement

Training & development

Bonus based on performance

Flexible schedule

Job summary

Jesse Johnson - State Farm Agent in Forest Lake, MN is seeking a motivated Receptionist - State Farm Agent Team Member to join our busy office. This entry position supports a small professional team and provides opportunities to learn the insurance business from the ground up.

You will greet customers in person and on the phone, manage appointment scheduling, handle inquiries, maintain accurate records, and assist in presenting insurance options.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Communication skills

Organizational skills

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

Jesse Johnson - State Farm Agent in Forest Lake, MN is seeking a motivated Receptionist - State Farm Agent Team Member to join our busy office. This entry position supports a small professional team and provides opportunities to learn the insurance business from the ground up.

You will greet customers in person and on the phone, manage appointment scheduling, handle inquiries, maintain accurate records, and assist in presenting insurance options.